Job Description

Job Title:                       Senior Human Resources Generalist

Reports To:                   Human Resources Manager

Job Summary:                     Performs advanced HR professional-level work in policy and program design, recruitment, employee relations, organizational development/training, compensation, benefits, regulatory compliance, and other areas of the human resources function. May lead/supervise professional and technical human resources, and administrative support staff. 



Essential Job Duties and Responsibilities:

The job duties and responsibilities listed below are representative of the knowledge, skill, and/or ability required.  Other duties that fall within the broad scope of this classification may be assigned.

Employee Relations, Performance Management, Policy and Regulatory Compliance:

  • Communicates with employees in resolving and acting as a mediator in facilitating resolution.
  • Responds to employee complaints, harassment allegations, civil rights complaints, and other employee relations issues.
  • Assists leaders in identifying, documenting, and communicating results and deficiencies in performance.
  • Assists in the development of human resources policies to satisfy legal requirements.
  • Assures a practical level of consistency and accurate policy interpretation within the organization.
  • Interprets, audits, and administers policy compliance.
  • Assists with gathering and analyzing data for compliance reports.
  • Assists HR Director with initiatives, research, and special projects.


Recruitment, Retention and Training:

  • Assists in recruitment for organization to include development of job descriptions/postings, applicant screening, and coordination with appropriate managers/supervisors for review. With hiring leader and recruiting staff, determines anticipated total compensation for employment offers.
  • Supports recruiting staff at on-site and off-site recruitment events including job fairs, college recruiting fairs, and trade shows.
  • Provides guidance to leaders in developing and updating job descriptions, determining skills and competencies required for specific jobs, and determining developmental/promotional opportunities.
  • Coordinates and supports employee satisfaction survey process and development of action plans.
  • Conducts exit interviews with employees leaving the organization to assess overall success of employment relationship and opportunities for improvement.
  • Participates in new employee orientation. Provides input to improve and further develop new employee orientation and other training and development programs.
  • Assesses organizational training needs. Counsels’ leaders and employees about on-the-job and formal training opportunities to develop new skills and prepare for advancement.
  • Develops and conducts training for employees and leaders regarding human resources issues.
  • Monitors and analyzes turnover to develop, recommend and implement strategies to improve employee retention.


Compensation and Benefits:

  • Determines and effectively administers the compensation and benefit changes associates with personnel transactions including merit increases, promotions, transfers, demotions, terminations, and leaves of absence.
  • Communicates with other members of the department to ensure accuracy of HRIS files and documentation for all special arrangements associated with the transactions.
  • Conducts job analysis to determine appropriate salary level according to compensation guidelines and policy. Regularly monitors market compensation data.
  • Prepares data for salary surveys as assigned.
  • Responds to employee questions regarding employee benefits and compensation.
  • Assists with planning, scheduling, and conducting annual open enrollment for benefits.
  • Provides guidance and information regarding employee assistance and wellness programs.

Minimum Qualifications - Education, Experience, Certificates & Licenses:

  • Bachelor’s degree in Human Resources or a related course of study and one year of experience in Human Resources including experience and knowledge involving employee relations, benefits, hiring/selection, compliance, government regulations, payroll etc. or,
  • Associate Degree in Human Resources or a related course of study and three years of experience in Human Resources including experience and knowledge involving employee relations, benefits, hiring/selection, compliance, government regulations, payroll etc. or,
  • High School Diploma or GED and five years of experience in Human Resources including experience and knowledge involving employee relations, benefits, hiring/selection, compliance, government regulations, payroll etc.
  • Driver’s License and Proof of Insurance may be required if requesting mileage reimbursement.


Preferred Qualifications:

  • Human Resources certification (SHRM or HCRI).
  • Healthcare related human resources experience preferred.
  • Supervisory experience preferred.


Other Required Knowledge, Skills, and Abilities:

  • Knowledge of appropriate legislation pertaining to employment, employee relations, compensation and benefits and other related human resources functions.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to interpret appropriate legislation and organizational policies.
  • Ability to coordinate multiple and changing priorities.
  • Ability to skillfully gather and analyze data.
  • Ability to perform a variety of assignments requiring independent judgment, critical thinking, and problem-solving skills.
  • Knowledge of laws, rules and regulations regarding employee recruitment and retention, employee records, personnel actions, employee benefits, etc.
  • Computer literacy required with strong proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
  • Ability to maintain confidentiality in all matters pertaining to human resources.
  • Ability to improve and promote quality and demonstrate accuracy and thoroughness.
  • Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
  • Ability to employ motivational techniques to train and mentor staff.


Required Language Skills:

  • Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
  • Bilingual in English and Spanish is preferred, but not required.
  • Ability to effectively present information in one-on-one and small group situations to employees, providers and outside agency personnel working in cooperation with the organization.


Physical Requirements:

  • Ability to occasionally exert enough force to move objects weighing up to 10 pounds.
  • Ability to continuously remain in a stationary position.
  • Ability to frequently move about inside the workplace to access files, office machinery, etc.
  • Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, and other office machinery.
  • Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
  • Ability to discern the nature of sounds at a normal spoken volume.


Work Environment & Conditions:

  • Work environment is typical of an administrative office setting with no substantial exposure to adverse environmental conditions.
  • Work requires reliable transportation as position requires frequent travel and extended hours to include early mornings, evenings, holidays, and weekends.
  • Work requires ability to be contacted by cell phone during or outside of regular work hours.