Senior Human Resources Generalist
Job Title: Senior Human Resources Generalist
Reports To: Human Resources Manager
Job Summary: Performs advanced HR professional-level work in policy and program design, recruitment, employee relations, organizational development/training, compensation, benefits, regulatory compliance, and other areas of the human resources function. May lead/supervise professional and technical human resources, and administrative support staff.
Essential Job Duties and Responsibilities:
The job duties and responsibilities listed below are representative of the knowledge, skill, and/or ability required. Other duties that fall within the broad scope of this classification may be assigned.
Employee Relations, Performance Management, Policy and Regulatory Compliance:
- Communicates with employees in resolving and acting as a mediator in facilitating resolution.
- Responds to employee complaints, harassment allegations, civil rights complaints, and other employee relations issues.
- Assists leaders in identifying, documenting, and communicating results and deficiencies in performance.
- Assists in the development of human resources policies to satisfy legal requirements.
- Assures a practical level of consistency and accurate policy interpretation within the organization.
- Interprets, audits, and administers policy compliance.
- Assists with gathering and analyzing data for compliance reports.
- Assists HR Director with initiatives, research, and special projects.
Recruitment, Retention and Training:
- Assists in recruitment for organization to include development of job descriptions/postings, applicant screening, and coordination with appropriate managers/supervisors for review. With hiring leader and recruiting staff, determines anticipated total compensation for employment offers.
- Supports recruiting staff at on-site and off-site recruitment events including job fairs, college recruiting fairs, and trade shows.
- Provides guidance to leaders in developing and updating job descriptions, determining skills and competencies required for specific jobs, and determining developmental/promotional opportunities.
- Coordinates and supports employee satisfaction survey process and development of action plans.
- Conducts exit interviews with employees leaving the organization to assess overall success of employment relationship and opportunities for improvement.
- Participates in new employee orientation. Provides input to improve and further develop new employee orientation and other training and development programs.
- Assesses organizational training needs. Counsels’ leaders and employees about on-the-job and formal training opportunities to develop new skills and prepare for advancement.
- Develops and conducts training for employees and leaders regarding human resources issues.
- Monitors and analyzes turnover to develop, recommend and implement strategies to improve employee retention.
Compensation and Benefits:
- Determines and effectively administers the compensation and benefit changes associates with personnel transactions including merit increases, promotions, transfers, demotions, terminations, and leaves of absence.
- Communicates with other members of the department to ensure accuracy of HRIS files and documentation for all special arrangements associated with the transactions.
- Conducts job analysis to determine appropriate salary level according to compensation guidelines and policy. Regularly monitors market compensation data.
- Prepares data for salary surveys as assigned.
- Responds to employee questions regarding employee benefits and compensation.
- Assists with planning, scheduling, and conducting annual open enrollment for benefits.
- Provides guidance and information regarding employee assistance and wellness programs.
Minimum Qualifications - Education, Experience, Certificates & Licenses:
- Bachelor’s degree in Human Resources or a related course of study and one year of experience in Human Resources including experience and knowledge involving employee relations, benefits, hiring/selection, compliance, government regulations, payroll etc. or,
- Associate Degree in Human Resources or a related course of study and three years of experience in Human Resources including experience and knowledge involving employee relations, benefits, hiring/selection, compliance, government regulations, payroll etc. or,
- High School Diploma or GED and five years of experience in Human Resources including experience and knowledge involving employee relations, benefits, hiring/selection, compliance, government regulations, payroll etc.
- Driver’s License and Proof of Insurance may be required if requesting mileage reimbursement.
- Human Resources certification (SHRM or HCRI).
- Healthcare related human resources experience preferred.
- Supervisory experience preferred.
Other Required Knowledge, Skills, and Abilities:
- Knowledge of appropriate legislation pertaining to employment, employee relations, compensation and benefits and other related human resources functions.
- Ability to communicate effectively both verbally and in writing.
- Ability to interpret appropriate legislation and organizational policies.
- Ability to coordinate multiple and changing priorities.
- Ability to skillfully gather and analyze data.
- Ability to perform a variety of assignments requiring independent judgment, critical thinking, and problem-solving skills.
- Knowledge of laws, rules and regulations regarding employee recruitment and retention, employee records, personnel actions, employee benefits, etc.
- Computer literacy required with strong proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.
- Ability to maintain confidentiality in all matters pertaining to human resources.
- Ability to improve and promote quality and demonstrate accuracy and thoroughness.
- Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
- Ability to employ motivational techniques to train and mentor staff.
Required Language Skills:
- Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
- Bilingual in English and Spanish is preferred, but not required.
- Ability to effectively present information in one-on-one and small group situations to employees, providers and outside agency personnel working in cooperation with the organization.
- Ability to occasionally exert enough force to move objects weighing up to 10 pounds.
- Ability to continuously remain in a stationary position.
- Ability to frequently move about inside the workplace to access files, office machinery, etc.
- Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, and other office machinery.
- Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
- Ability to discern the nature of sounds at a normal spoken volume.
Work Environment & Conditions:
- Work environment is typical of an administrative office setting with no substantial exposure to adverse environmental conditions.
- Work requires reliable transportation as position requires frequent travel and extended hours to include early mornings, evenings, holidays, and weekends.
- Work requires ability to be contacted by cell phone during or outside of regular work hours.