Job Description

Job Title:                    Pharmacy Technician

Reports To:                 Pharmacy Supervisor

Job Summary:             Assists Pharmacy Supervisor with day-to-day activities in the pharmacy.

Essential Job Duties and Responsibilities:

The job duties and responsibilities listed below are representative of the knowledge, skill, and/or ability required. Other duties that fall within the broad scope of this classification may be assigned.

  • Contributes to effective Pharmacy.
  • Receives and processes prescription orders and clinic supply requests promptly and accurately.
  • Completes prescription order transactions by billing appropriate payer(s) correctly after pharmacist verification.
  • Prints required pharmacy reports and labels.
  • Assists the pharmacist with identification of prescription processing problems, proposing, and implementing solutions, and follow up.
  • Answer’s phone calls, responds to caller questions as able and/or transfers/ directs caller to appropriate phones. Takes messages for pharmacy staff as needed.
  • Travels to pick up orders or deliver medications to clinic areas or other CCHCI sites as needed.
  • Prepares and facilitates daily bank deposit.
  • Maintains and files logs, records, and other required documentation accurately.
  • Ensures operation of pharmacy equipment by completing preventive maintenance and cleaning requirements, following manufacturer’s instructions, reporting malfunctions, and requesting repairs.
  • Completes and documents medication storage area inspections.
  • Participates in pharmacy staff and other meetings as required.
  • Performs administrative and/or clerical duties for pharmacy department as needed.
  • Provides orientation and training to new team members and assists co-workers in completion of tasks.
  • Working assigned weekends as required.
  •  Maintains Medication and Supply Inventory.
  • Assists in ordering, receiving, unpacking, and storing medications and supplies.
  • Rotates stock to ensure use before expiration date.
  • Identifies and replaces, as needed, outdated and unusable medications.
  • Replenishes emergency and clinic supplies accurately and promptly.


Minimum Qualifications - Experience, Certificates & Licenses:

  • High School diploma or GED.
  • PTCB Certification preferred.
  • Current AZ Board of Pharmacy license required.
  • Any combination of education and/or experience that provides the necessary skills and sensitivity. Driver's License and Proof of Insurance may be required if requesting mileage reimbursement.
  • Valid Fingerprint Clearance card.


Preferred Qualifications:

  • One year of experience as a Pharmacy Technician or in a similar setting preferred.
  • PTCB Certification preferred.

 Required Language Skills:

  • Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
  • Bilingual in English and Spanish preferred, but not required.
  • Ability to effectively present information in one-on-one and small group situations to patients, internal providers and staff and other agency staff working in cooperation with the organization.


Physical Requirements:

  • Ability to occasionally exert enough force to move objects weighing up to 25 pounds.
  • Ability to continuously remain in a stationary position.
  • Ability to stand for extended periods.
  • Ability to constantly move about inside the workplace to assist patients, operate office equipment, etc.
  • Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone and other office machinery, and grasp and seize small objects such as medication tablets and containers.
  • Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents, as well as accurately identify and distinguish colors.
  • Ability to perceive the size, shape, temperature and/or texture of objects by touch.
  • Ability to discern the nature of sounds at a normal spoken volume.


Other Required Knowledge, Skills, and Abilities:

  • Ability to perform medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
  • Ability to skillfully gather and analyze data.
  • Ability to perform a variety of assignments and make decisions requiring independent judgment.
  • Displays high level of critical thinking and problem-solving skills.
  • Knowledge of health plans and community health centers preferred.
  • Knowledge of HIPAA and Corporate Compliance rules and regulations.
  • Knowledge of 340B regulations preferred.
  • Computer literacy required with proficiency in use of all Microsoft Office programs.
  • Knowledge of pharmacy software preferred.
  • Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
  • Ability to provide excellent customer service by mail, telephone, and in-person.


Work Environment & Conditions:

  • Work environment is typical of a health care facility setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
  • Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, and weekends.