Job Description

Job Title:          

Pediatric Community Engagement Specialist

 

Reports To:      

Community Pediatrician & Director of Clinical Research

 

Job Summary:

Overall duties of the pediatric community engagement specialist are to establish, coordinate, maintain, evaluate, and publicize community advisory groups and community support groups for pediatric patient population at Chiricahua.  Specialist will attend group meetings, helping to maintain efficiency, building consensus, and then ensuring action steps are followed. Specialist will also build and strengthen relationships with community partners and academic experts to support these groups. Specialist will work closely with Chiricahua leadership to further the organization’s overall vision of Health for All.

 

Essential Job Duties and Responsibilities:

The job duties and responsibilities listed below are representative of the knowledge, skill, and/or ability required.  Other duties that fall within the broad scope of this classification may be assigned.

Community Advisory Group Activities

  • Identifies community stakeholders, performs community mapping, and organizes individuals from the Cochise community into different Community Advisory Boards dedicated to a variety of health topics and age groups, depending on the interests and needs of the community.
  • Uses an asset-based community mapping strategy and development model to understand the landscape of Cochise and the towns within Cochise and identify key stakeholders among civic, religious, and social organizations serving the diverse needs of children.
  • Creates the template and model to organize and run different community advisory groups.
  • Develops, organizes, and coordinates a representative group of parents from First Three in a Family Advisory Board responsible for providing feedback on the First Three program.
  • Develops and updates a quarterly newsletter, updating Chiricahua staff, the community, and our partners on Chiricahua’s community advisory groups progress, successes, and goals.
  • Actively listens during community advisory group meetings to extract key ideas and important next steps to develop an action plan to improve the health of children.
  • Listens, seeks information from the community, and engages in activities to understand community needs and aspirations.
  • Authentically restates community needs and its agenda to Chiricahua leadership for implementation.
  • Seeks information and shares knowledge of the community to ensure appropriate community advisory groups are being held.
  • Ensures active community engagement by consistently being present and visible in the community and attending community meetings on behalf of Chiricahua.
  • Distills the complex information discussed in community advisory groups into messages and actions that are clear and compelling to ensure advisory groups have an effect on the organization.
  • Establishes measurable goals within each advisory group that are in line with group discussions and identified actions.

 


 

Community Support Group Activities

  • Manages, organizes, and improves Early Childhood Center of Excellence (ECCE), resource closet working to distribute resource closet items to appropriate families.
  • Understands and utilizes data to create effective solutions, actively participates in research projects as needed.
  • Provides ongoing input, information, and materials as requested to support Chiricahua efforts.
  • Participates in quality improvement and data-driven processes to assess efficacy of community advisory groups and support groups to drive programmatic refinements.
  • Ensures adherence to data collection requirements.
  • Assists in projects surrounding First Three public relations, including First Three website construction, Facebook page, YouTube channel, and pamphlets.
  • Takes inventory of necessary equipment or supplies to maintain adequate stock of all items.
  • Acquires equipment or supplies necessary for advisory and support groups.
  • Facilitates escalation of issues to timely and effective resolution.

 

Administrative

  • Provides ongoing input, information, and materials as requested to support Chiricahua efforts.
  • Ensures adherence to data collection requirements.
  • Monitors project budget to ensure sustainability of Community Advisory and Support Groups
  • Continues to develop protocols, policies, and procedures to sustainably maintain the Community Advisory and Support Groups.
  • Prepares presentations for leadership and/or other institutions to build sustainable partnerships.

 

Minimum Qualifications - Education, Experience, Certificates & Licenses:

  • BS/BA required.
  • Personal experience navigating systems impacting children, youth, and young adults who have health and emotional/behavioral disorders.
  • Any combination of education and/or experience that provides the necessary knowledge, skills and abilities required.
  • Driver’s License and Proof of Insurance may be required if requesting mileage reimbursement.

 

Preferred Qualifications:

  • Advanced degree (e.g., MBA, MPH, Master of Development, PhD, social work).

 


 

Required Language Skills:

  • Ability to comprehend and compose effective instructions, correspondence, and communications in English in both oral and written format.
  • Bilingual in English and Spanish.
  • Strong analytical writing and oral communications skills.
  • Ability to effectively present information in one-on-one and small group situations to patients, internal providers, staff, and other agency staff working in cooperation with the organization.
  • Ability to successful navigate challenging conversations among diverse groups and build consensus.
  • Strong desire and ability to communicate and work with adolescents and parents from diverse racial, ethnic, socioeconomic and gender background.
  • Ability to communicate technical information to non-technical personnel.

 

Physical Requirements:

  • Ability to occasionally exert enough force to move objects weighing up to 25 pounds.
  • Ability to continuously remain in a stationary position.
  • Ability to constantly move about inside the workplace to assist patients, operate office or medical equipment, etc.
  • Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, and other office machinery.
  • Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
  • Ability to discern the nature of sounds at a normal spoken volume.
  • Possesses range of body motion and ability to exert enough force to lift and move adult patients.

 

Other Required Knowledge, Skills, and Abilities:

  • Comfort in mobilizing diverse populations.
  • Desire to educate the community about the unique issues facing young people in Cochise County.
  • Enthusiastic and positive attitude about changing systems and community perspectives.
  • Ability to perform medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
  • Ability to draw and interpret graphs.
  • Ability to skillfully gather and analyze data.
  • Ability to perform a variety of assignments and make decisions requiring considerable independent judgment.
  • Ability to resolve challenges and work under pressure.
  • Displays high level of critical thinking and problem-solving skills.
  • Knowledge of HIPAA and Corporate Compliance rules and regulations.
  • Knowledge and experience navigating systems that impact children’s health.
  • Knowledge of current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment within the scope of field of specialty.
  • Knowledge of current, evidence-based preventative primary care within the scope of field of specialty.
  • Knowledge of relevant drugs and non-pharmaceutical patient care aids.
  • Knowledge of health care plans and community health centers.
  • Computer literacy required.
  • Ability to employ motivational techniques to train, mentor, and lead staff.
  • Ability to develop and present educational programs and/or workshops.
  • Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
  • Ability to successfully navigate challenging conversations among diverse groups and build consensus.
  • Ability to develop and conduct community groups, presentations, and training sessions.
  • Ability to effectively use automated systems and computerized applications such as Outlook, Excel, Word.
  • Excellent written and oral communication skills, including comfort in presentations.
  • Organized, proficient at multi-tasking with exceptional attention to detail.
  • Possesses cross cultural awareness and is able to adapt appropriately.
  • Well-developed scholarly/research experience with publication record and evidence of multi-disciplinary connections.
  • Strong desire and ability to communicate and work with adolescents and parents from diverse racial, ethnic, socioeconomic, and gender backgrounds.
  • Strong analytical writing skills and oral communication skills.
  • Expertise in early phase clinical trial development and management.
  • Experience in, and coordination of, investigator-initiated clinical research.
  • Demonstrated experience working in and fostering a diverse staff and student intern environment.
  • Experience in working in partnerships between organizations, especially with universities.

 

Work Environment & Conditions:

  • Work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
  • Work occasionally involves use of needles and other medical equipment with proximity to electrical current, and exposure to moving mechanical parts and some hazardous chemicals.
  • Ability and willingness to work nights and weekends to accommodate young peoples’ and volunteers’ schedules.
  • Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, and weekends.
  • Work requires ability to be contacted by cell phone during or outside of regular work hours.