Medical Assistant II-Float
Job Title: Medical Assistant II - Float
Reports To: Health Center Clinical Supervisor
Job Summary: Assists provider and clinical staff in the administration of patient care in assigned clinical areas.
Qualifications and Requirements:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This job description in no way implies that these are the only duties to be performed and may be modified, interpreted, and/or applied in any way, as necessary. Maintaining regular and punctual attendance is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Essential Job Duties:
- Assists Provider in the Administration of Patient Care:
- Travels to any location needing MSS coverage on a short notice.
- Identifies patient health care service requirements while being aware of age specific needs and protocols.
- Directs patient to exam room, obtains and records accurate routine patient vital signs, prepares patient for examination, and assists performing procedures, injections and other treatments as ordered by provider.
- Assists provider in examination of patients and gives instructions as directed by provider.
- Fills out appropriate immunization paperwork for recording purposes.
- Answers phone calls and takes messages. Returns patient calls as directed by provider.
- Cleans and prepares rooms between patients and stocks exam rooms.
- Processes referrals, medication refill requests, and coordinates appointments for specific care and diagnostic procedures.
- Acts as a liaison between providers and other care givers.
- Pulls requested charts for messages and documentation.
- Receives reports on patients and delivers them to the appropriate provider.
- Notifies patient of test results when instructed to do so by provider.
- Performs sterilization of instruments and surgical packs in a timely manner.
- Documents and maintains records of verbal and written procedures, medication, delivery of care, and pertinent information regarding patient care services.
- Complies with infection control policies and protocols; follows medication administration, storage procedures and controlled substance regulations.
- Ensures operation of medical equipment by completing preventive maintenance requirements, following manufacturer’s instructions, reporting malfunctions, requesting repairs, maintaining equipment inventory, and evaluating new equipment and techniques.
- When needed, performs lab draws and maintains laboratory documents.
- Proficient in laboratory point of care testing.
- Travels to any location as needed.
- Working assigned weekends is required.
- If Assigned to Mobile Medical Operations:
- Works closely with Mobile Medical Leadership Team to resolve patient flow issues.
- Collaborates with Immunizations Coordinator to perform necessary VFC and Vaccine program quality management tasks such as logging medication, performing temperature checks, monthly ordering and participating in VFC audits.
- Maintains medical supplies inventory on mobile medical unit by anticipating and ordering needed supplies.
- In Addition to the Job Duties of a MA I the following duties will be performed by a MA II:
- When needed, performs lab draws, conducts CBC analyzer tests, and maintains laboratory documents.
- Performs Patient Service Representative (PSR) duties as needed.
- Assists in providing training to all medical assistant staff in clinical setting.
- Assists in conducting monthly log checks on, which may include oxygen tanks, bump tests, refrigerator tests, etc.
Required Education, Experience, Certificates & Licenses:
- High School Diploma or GED required.
- Current Registered or Certified Medical Assistant required
- Cardiopulmonary Resuscitation (CPR) certification required.
- Fingerprint clearance card required.
- CLIA II Waived Analyzers Certification preferred.
- Minimum six months of medical assistant experience working in direct patient care.
- Become MA III within 6 months of being in position.
- Any combination of education and/or experience that provides the necessary skills and sensitivity.
- Driver's License and Proof of Insurance may be required if requesting mileage reimbursement. For Float positions, mileage may not be paid.
- Valid Fingerprint Clearance Card.
Required Language Skills:
- Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
- Bilingual in English and Spanish may be preferred based on current staffing patterns, patient population, and/or duty assignment.
- Ability to frequently exert enough force to move objects weighing up to 25 pounds.
- Ability to continuously remain in a stationary position.
- Ability to constantly move about inside the workplace to assist patients, operate office or medical equipment, etc.
- Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, other office machinery, and medical equipment.
- Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
- Ability to discern the nature of sounds at a normal spoken volume.
- Possesses range of body motion and ability to exert enough force to lift and move adult and pediatric patients.
Other Required Knowledge, Skills, and Abilities:
- Ability to perform basic medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
- Ability to gather data in an organized fashion from varied sources.
- Ability to perform variety of assignments requiring independent judgment.
- Ability to resolve challenges and work under pressure.
- Knowledge of health plans and community health centers preferred.
- Knowledge of HIPAA rules and regulations.
- Computer literacy required.
- Knowledge of Electronic Health Records preferred.
Work Environment & Conditions:
- Work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
- Work frequently involves use of needles and other medical equipment with proximity to electrical current, and exposure to moving mechanical parts and some hazardous chemicals.
- Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, holidays, and weekends.
- If hired for a float position, position requires frequent travel to any health center as needed.