Job Description

Job Title:                          Data Analyst II

Reports To:                       Informatics Supervisor

Job Summary:                  Responsible for continuous data collection, analysis, and reporting for all CCHCI departments, guiding institutional accountability and tactical/strategic decision-making with the intent to monitor performance and improve quality.


Essential Job Duties and Responsibilities:

The job duties and responsibilities listed below are representative of the knowledge, skill, and/or ability required.  Other duties that fall within the broad scope of this classification may be assigned.

  • Develops and implements databases, data collection systems, data analytics and other strategies that optimize achievement of efficiency and quality.
  • Collaborates directly with departmental leadership to develop and continually maintain accurate, meaningful, and user-friendly dashboards for every CCHCI department.
  • Collects and graphs appropriate data from primary or secondary sources, to include NextGen, for usage in dashboards, and on an as-needed basis for grant application/reporting and for presentations by members of leadership.
  • Assures the integrity of data, including data extraction, storage, manipulation, processing, and analysis.
  • Prepares and makes presentations regarding CCHCI data on an as-needed basis or as requested.
  • Trains and educates other staff on data collection, analysis and graphing as needed.
  • Participates in discussions on data collection, study design, methodology, data analysis and institutional data-driven decision-making.
  • Writes SQL scripts for use with potentially large data sets.
  • Builds Predictive Models to improve performance for various quality measures using R/Python.


Minimum Qualifications - Education, Experience, Certificates & Licenses:

  • At least two years’ experience in data analysis/data science field.
  • A bachelor’s or master’s degree in a data-related field.
  • Knowledge in Data Warehousing and ETL Techniques
  • Any combination of education and/or experience that provides the necessary skills and sensitivity.
  • Driver's License and Proof of Insurance may be required if requesting mileage reimbursement.
  • Valid Fingerprint Clearance Card.


Required Language Skills:

  • Ability to accurately comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
  • Ability to effectively present information in one-on-one and small group situations to patients, internal providers and other staff, and external personnel working in cooperation with the organization.


Physical Requirements:

  • Ability to occasionally exert enough force to move objects weighing up to 10 pounds.
  • Ability to continuously remain in a stationary position.
  • Ability to occasionally move about inside the workplace to access files, office machinery, etc.
  • Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, and other office machinery.
  • Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
  • Ability to discern the nature of sounds at a normal spoken volume.


Other Required Knowledge, Skills, and Abilities:

  • Ability to create graphs using Business Intelligence tools, such as Power BI or Tableau.
  • Ability to employ statistical / mathematical methods to collect and analyze data and develop solutions.
  • Knowledge of R, Python programming languages
  • Experience in Web databases or webpages is a plus.
  • Ability to perform a variety of assignments and make decisions requiring independent judgment.
  • Displays high-level critical thinking and problem-solving skills that question data results and lead to accurate conclusions based on numbers and trends.
  • Displays strong attention to detail.
  • Knowledge of health plans and community health centers preferred.
  • Knowledge of HIPAA and Corporate Compliance rules and regulations.
  • Strong computer literacy required with excellent to superior knowledge of Microsoft Office, and Excel. Knowledge of other data gathering, and presentation tools will also be considered.
  • Expert knowledge of NextGen Electronic Health Records.
  • Excellent communication and collaboration skills, as well as self-initiative.
  • Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
  • Ability to employ motivational techniques to train, mentor, and lead staff.


Work Environment & Conditions:

  • Work environment is usually typical of an administrative office setting with no substantial exposure to adverse environmental conditions.
  • Occasionally, work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
  • Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, holidays, and weekends.