Job: Phlebotomist/Medical Assistant

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Job Description

Job Title:                     

Phlebotomist/Medical Assistant

Reports To:                 

Lab Supervisor           

Job Purpose:                     

Supply medical support to contract and staff support

Job Classification:             


Job Summary:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions


  • 1-2 years Phlebotomy experience preferred.
  • Knowledge in Laboratory processing protocols.
  • Computer skills, EMR/NextGen preferred.
  • Excellent customer service, verbal & written communication skills required.
  • Perform all lab draws and maintain laboratory documents.
  • Document patient care services utilizing EMR.
  • Maintain safe practices and clean working environment in accordance with OSHA guidelines for Blood borne Pathogens.
  • Prepare patient for lab draws.
  • Perform CLIA-waived laboratory tests.
  • Prepare lab specimens and associated paperwork as required for transfer to contracted Laboratories.
  • Complete all other duties and reporting as assigned.

Medical Assistant:

  • Assists provider in the administration of patient care in assigned clinical areas.
  • Identifies patient service requirements by establishing rapport with the patient and others while being aware of age specific needs and protocols.
  • Directs patients to exam rooms; obtains accurate routine patient vital signs including height, weight and oxygen levels; records vital signs in the chart; prepares patient for examination; assists with performing EKG’s, injections, and other treatments as ordered by the provider.
  • Performs tests and completes other tasks as assigned.
  • Assists provider in examination of patients and gives instructions to patients as directed by provider.
  • Administers on site medications to include immunizations and injections as directed by provider. Always checks the “5 rights” of patient medication administration and follows policy in regards to expired medications.
  • Fills out appropriate immunization paperwork for recording purposes.
  • Answers telephone calls and takes messages for provider. Returns patient phone calls as directed by provider.
  • Cleans and prepares rooms between patients while maintaining infection control standards and stocks exam rooms.
  • Processes referrals, refills medications, and coordinates appointments for specific care and diagnostic procedures.
  • Acts as a liaison with providers and other care givers.
  • Pulls requested charts for messages and documentation.
  • Receives reports on patients and delivers them to the appropriate provider.
  • As instructed notifies patient of test results when instructed to do so by provider.
  • Assures quality of care by maintaining clinic standards of care while adhering to requirements of other governing agencies.
  • Protects patients and employees by complying with infection control policies and protocols, following medication administration, storage procedures and controlled substance regulations.
  • Performs sterilization of instruments and surgical packs in a timely manner.
  • Maintains documentation of patient care services by completing patient and department records in accordance with established policies and procedures.
  • Documents verbal and written procedures, medication, delivery of care, and pertinent information regarding care rendered to the patient.
  • Ensures operation of medical equipment by completing preventive maintenance requirements, following manufacturer’s instructions, reporting malfunctions, requesting repairs, maintaining equipment inventory, and evaluating new equipment and techniques.
  • When needed, perform all lab draws and maintains laboratory documents.

Education and/or Experience

  • 1-2 years Phlebotomy experience preferred.
  • Phlebotomy Certificate
  • 1-2 years Medical Assistant experience preferred.
  • Medical Assistant Certificate
  • Knowledge in Laboratory processing protocols.

Language Skills

  • Ability to read, comprehend and write instructions, correspondence and memos.
  • Ability to gather data in an organized fashion from varied sources.

Mathematical Skills

  • Ability to add, subtract, multiply and divide in all measure, using whole numbers, common fractions and decimals.
  • Ability to compute rate, ratio and percent and to draw and interpret graphs.

Reasoning Ability

  • Ability to carry out instructions furnished in oral, written or visual format.
  • Ability to perform a variety of assignments requiring considerable exercise of independent judgment.

Certificates, Licenses and Registrations

  • As available to support education and experience claims.

Other Skills and Abilities

  • Knowledge of health plans and community health centers preferred.
  • Computer literacy required.