Job: Interpreter English/Spanish

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Job Description

Qualifications and Requirements:

To perform this job successfully, and individual must be able to perform each essential job duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  This job description in no way implies that these are the only duties to be performed and may be modified, interpreted and/or applied in any way as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 Essential Job Duties:

  • Under direction, provides accurate, culturally sensitive interpretation and translation for Spanish speaking patient population to facilitate communication between patients, providers, and staff.
  • Strives to enhance the communication process among all parties by providing information and guidance regarding the communication needs involved in the interaction.
  • Performs this work accurately, completely, and clearly with the greatest possible fidelity to the spirit and letter of the original communication.
  • Accepts all assignments for which they are adequately qualified, in language skill or understanding of the subject matter which do not include close personal or professional ties that may affect impartiality, unless an emergency renders the service necessary.
  • Attempts to develop a relationship of trust and respect with the patient at all times.
  • Educates those who may not have an understanding of cultural/social awareness of patients.

Required Education, Experience, Certificates & Licenses:

  • High School Diploma or GED.
  • Some college level coursework preferred.
  • At least one year of Spanish interpreter/translator experience.
  • Certified as Medical Interpreter from Certification Commission for Healthcare Interpreters (CCHI);or the National Board of Certification for Medical Interpreters (NBCMI) preferred.

 Required Language Skills:

  • Ability to comprehend and compose instructions, correspondence and communications in English and Spanish in both oral and written format.
  • Bilingual in English and Spanish with knowledge of medical terminology is required.

 Physical Requirements:

  • Ability to frequently exert enough force to move objects weighing up to 25 pounds.
  • Ability to continuously remain in a stationary position.
  • Ability to frequently move about inside the work place to assist patients, operate office or medical equipment, etc.
  • Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, and other office machinery.
  • Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
  • Ability to discern the nature of sounds at a normal spoken volume.

Other Required Knowledge, Skills, and Abilities:

  • Ability to add, subtract, multiply and divide in all measure, using whole numbers, common fractions and decimals.
  • Ability to gather data in an organized fashion from varied sources.
  • Ability to perform a variety of assignments with little or no direct supervision.
  • Ability to identify and resolve problems in a timely manner.
  • Knowledge of health plans and community health centers preferred.
  • Knowledge of HIPAA rules and regulations.
  • Computer literacy required with proficiency in use of all Microsoft Office programs.
  • Knowledge of Electronic Health Records preferred.
  • Demonstrated initiative, ability, and flexibility to handle sensitive and confidential information.
  • Demonstrated ability to respect patient/family diversity and deliver quality service regardless of background.
  • Demonstrated positive and collaborative style of interaction with patients, physicians, co-workers and the public; understands the need for teamwork and consensus decision making.

 Work Environment & Conditions:

  • Work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids and hazardous chemicals.
  • Occasionally, work requires extended hours to include early mornings, evenings and weekends